Terms of Service

Agreement Overview

These Terms of Service ("Terms") govern your use of our payment gateway services ("Services") provided by [Company Name], a company registered in Nairobi, Kenya. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

To use our Services, you must:

• Be at least 18 years old or have the legal capacity to enter into contracts.
• Be a registered business or individual authorized to conduct transactions in your jurisdiction.
• Comply with all applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

2. Services Provided

Our Services include:

• Payment processing through integrations with providers like CyberSource and MPGS.
• 3D Secure authentication for enhanced transaction security.
• Merchant dashboard for real-time transaction monitoring.
• Comprehensive API for seamless integration.

We reserve the right to modify or discontinue any part of the Services at any time with prior notice.

3. Merchant Responsibilities

As a merchant, you agree to:

• Provide accurate and complete information during registration.
• Maintain the security of your account credentials.
• Comply with all payment processor policies and applicable laws.
• Notify us immediately of any unauthorized use of your account.

4. Fees and Payments

You agree to pay all applicable fees as outlined in your merchant agreement. Fees may include transaction fees, setup fees, or other charges. We may adjust fees with prior notice. All payments are non-refundable unless otherwise stated.

5. Prohibited Activities

You may not use our Services for:

• Illegal activities, including fraud or money laundering.
• Processing payments for prohibited goods or services, such as illegal drugs or weapons.
• Any activity that violates the policies of our payment processors.

Violation may result in account suspension or termination.

6. Termination

We may terminate or suspend your account for:

• Breach of these Terms.
• Suspected fraudulent or illegal activity.
• Non-payment of fees.

You may terminate your account by providing 30 days' written notice.

7. Limitation of Liability

To the fullest extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our total liability shall not exceed the fees paid by you in the preceding 12 months.

8. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

9. Changes to Terms

We may update these Terms at any time. Changes will be communicated via email or through our platform. Continued use of the Services after changes constitutes acceptance of the updated Terms.

10. Contact Us

For questions about these Terms, please contact us at:
Email: support@example.com
Phone: +254 700 000 000
Address: Westlands Business Park, Waiyaki Way, Nairobi, Kenya